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HAVE A QUESTION?

  • Where do you ship?
    We offer world wide shipping. Shipping policy
  • How can I track my order?
    Once your order is placed, you'll receive an immediate confirmation email. When your order is fulfilled, we'll send a shipping notification with the tracking number. It may take some time for shipment tracking to update with delivery estimates and transit details.
  • Do you cover stolen or lost packages?
    We are not liable for any packages lost or damaged during transit. All shipments are insured, so in case your package goes missing, please contact us immediately at info@cyanberry.in so we can assist with filing a claim with the shipping carrier. Ensure to provide the correct email during checkout to receive transit and delivery confirmations.
  • Do you cover duties/ customs & taxes for international orders?
    We are not liable to pay any customs, duties or taxes that international orders may be subject to. The customer is solely responsible to pay these expenses.
  • Do you take custom orders?
    Yes, we are open to custom orders. Reach out to us at info@cyanberry.in with your requirements.
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